Community Code of Conduct

TELUS STORYHIVE supports content creators in BC and Alberta to tell stories, be creative and build amazing careers. Every individual who engages with STORYHIVE should feel safe and supported. This Community Code of Conduct was created to enable creators—emerging, independent and just starting out—to hone their skills and take risks; defy expectations; and bring the projects they care about to life. Spaces created by and presented with the support of STORYHIVE engage people of diverse backgrounds, abilities and experiences. We are a community committed to facilitating spaces without racism, sexism, homophobia and other forms of oppression, so that every person who engages with STORYHIVE is inspired to share of themselves and their stories.

Who this policy applies to:

Everyone participating in the STORYHIVE community agrees to the following Code of Conduct, including all applicants, funded creators, training and organizing partners, speakers, and staff. STORYHIVE will remove people completely at our own discretion based on the guidelines below.

Where the Community Code of Conduct applies:

Participation in STORYHIVE is contingent upon following these guidelines in all associated activities, including but not limited to:

  • Working in STORYHIVE spaces and with STORYHIVE team members, including full-time staff and consultants

  • Engaging with STORYHIVE community members virtually or co-located

  • Representing STORYHIVE at public events

  • Representing STORYHIVE on social media (official accounts, staff accounts, personal accounts)

  • Participating in STORYHIVE training

  • Participating in STORYHIVE-supported events, group or person-to-person meetings, and related correspondence

Our values

Our values guide our decisions and actions at STORYHIVE and are the foundation of our community. We encourage our partners and community members to uphold our values with one another.

Inclusion is essential and must be holistic

Inclusion is about creating an environment of involvement, respect and connection, where a diversity of ideas, voices and perspectives is expressed and listened to. At STORYHIVE, we involve people of diverse backgrounds to share power and responsibility. We design our community and our work for inclusion. Our community holds itself accountable for inclusive behaviors and seeks diverse perspectives. We are respectful of people with different cultural practices, attitudes and beliefs, and actively listen to them. We strive to accommodate all abilities and facilitate people’s participation whether they are:

  • Remote (on video or phone)

  • Not native language speakers

  • Using pronouns other than “he” or “she”

  • Facing other challenges to participate.

And provide alternative ways to contribute or participate when possible. As part of STORYHIVE’s commitment to gender parity, we do not participate in or support any events with all-male panels or facilitation teams. We are thoughtful about how much time is taken up by dominant members of the group and/or members of a dominant group.

Systemic oppression is real

History, culture, policies, institutional practices, and personal behaviours and beliefs interact to maintain a hierarchy — based on race, class, gender, sexuality and/or other group identities. The ways that these dynamics afford the dominant group privileges and disadvantage oppressed, targeted or marginalized groups is systemic oppression (Definition derived from Aspen Institute, via Open Source Leadership). It persists in our schools, offices, criminal justice system, film sets, production offices and elsewhere. They can manifest as microaggressions and unconscious bias. These types of oppression are about everyday actions and discourse by everyday people, causing real harm, sometimes despite our best intentions. These issues are all relational. We are invested in disrupting patterns and individual actions that reproduce systemic oppression and colonial violence. STORYHIVE will establish measures for accountability, determined by the communities we serve because there is no inclusiveness without accountability. We prioritize marginalized people’s safety over privileged people’s comfort

Words matter

Language and communication can reinforce systemic oppression related to gender, gender identity and expression, sexual orientation, disability, mental illness, neurodiversity, physical appearance, body size, age, race or religion. We refer to individuals by the pronouns they identify with and respect all dimensions of diversity by using language that respects everyone’s:

  • Background

  • Family status

  • Gender

  • Gender identity or expression

  • Marital status

  • Sex

  • Sexual orientation

  • Language

  • Age

  • Ability

  • Race and/or ethnicity

  • National origin

  • Neurotype

  • Physical appearance

  • Body

  • Socioeconomic access

  • Religion

  • Geographic location

  • Lifestyle choices and practices, including those related to food, health, parenting, drugs, and employment.

Acknowledging our relationships to space and place

We acknowledge that many Indigenous communities and cultures survive on the land we work, live and play on, even in the face of Canada’s colonial past and present. At events, STORYHIVE and/or our partners must acknowledge the territory that we are on and pay respect to the Indigenous people who call the land home. We also continually work to understand our individual positionality within this history. In our work together, we take conscious steps to involve Indigenous people in decision-making processes and address inequities in the Canadian screen-based production sector.


The following behaviours are considered to be unacceptable in the STORYHIVE community. Anyone asked to stop unacceptable behaviour is expected to comply immediately. Violation of these guidelines can result in being asked to leave an event or online space, either temporarily or permanently or being banned from participation in STORYHIVE programs, or future events and activities in perpetuity at the discretion of STORYHIVE.


We do not tolerate harassment in any form. This also includes repeated subtle and/or indirect discrimination. Harassment includes behaviours such as:

  • Deliberate misgendering

  • Deliberate use of 'dead' or rejected names (i.e. A name assigned to a person at birth which they no longer identify with.)

  • Deliberate intimidation

  • Stalking or following

  • Harassing photography or recording

  • Pattern of inappropriate social contact, such as requesting/assuming inappropriate levels of intimacy with others

  • Deliberate 'outing' of any private aspect of a person's identity without their consent

  • Knowingly making harmful false claims about a person.

When asked to stop, stop.

Violence and threats of violence

Violence and threats of violence are not acceptable, online or offline. This includes incitement of violence toward any individual, including encouraging a person to commit self-harm. This also includes posting or threatening to post other people’s personally identifying information (“doxxing”) online.


Aspects of identity should not cause a person’s contributions to be routinely devalued or minimized, or for the person to be excluded, diminished or harassed. Bias — explicit, hidden and unconscious — can also help perpetuate a dominant culture that works to discriminate some and privilege others. Unchecked bias that harms any community member should be discussed with a STORYHIVE team member.

Personal attacks

Conflicts will inevitably arise, but frustration should never turn into a personal attack. It is not okay to insult, demean or belittle others. Attacking someone for their opinions, beliefs and ideas is not acceptable.

Unwelcome sexual attention or physical contact

Sexual attention or physical contact without affirmative consent is not acceptable. This includes sexualized comments, jokes or imagery in interactions, communications or presentation materials, as well as inappropriate touching, groping or sexual advances. This includes touching a person without permission, including their hair, pregnant stomach, mobility device (wheelchair, scooter, etc) or tattoos.

Influencing unacceptable behaviour

We will treat influencing or leading such activities the same way we treat the activities themselves, and thus the same consequences apply.


If you experience or observe behaviour, in person or online, that makes participation in the STORYHIVE community not a safe and positive community experience for all, please report the incident to If an incident happens in an in-person space where a STORYHIVE team member is present, you may report it directly to them. If the person in violation of the Community Code of Conduct is a STORYHIVE team member, they will recuse themselves from handling your incident. After receiving a concise description of your situation, they will review and determine next steps. In addition to conducting any investigation, they can provide a range of resources, from a private consultation to other community resources. They will involve other colleagues, including legal counsel, only as needed to appropriately address each situation. All reports will be handled in confidence. We reserve the right not to act on complaints regarding “reverse” -isms, including “reverse racism,” “reverse sexism,” and “cisphobia.” While this code of conduct is specifically aimed at STORYHIVE’s work and community, we recognize that it is possible for actions taken outside of STORYHIVE spaces—and which happened in the past—to impact community health. We are open to discussing these such situations and finding appropriate actions to provide safe and respectful environments for creativity and community. Please localcontent@telus.comm to discuss.

Consequences of Unacceptable Behaviour

Reports of harassment/discrimination will be promptly and thoroughly investigated by the people responsible for the safety of the space, event or activity. STORYHIVE may take any action we deem appropriate to address the situation. Anyone asked to stop unacceptable behavior is expected to comply immediately. Violation of these guidelines can result in being asked to leave an event or online space, either temporarily or permanently or being banned from participation in STORYHIVE programs, funding, or future events and activities in perpetuity at the discretion of STORYHIVE. In addition to these guidelines, STORYHIVE staff are held accountable to the TELUS Code of Ethics & Conduct. STORYHIVE staff in violation of either set of guidelines may be subject to further consequences, such as disciplinary action, up to and including termination of employment. For contractors or vendors, violation of these guidelines may affect continuation or renewal of contract.

License, attribution & modifications

This document is distributed under a Creative Commons Attribution-ShareAlike license. It remixes much of Mozilla’s Community Participation Guidelines, and is inspired by several codes of conduct including those adopted by ImagineNATIVESeed&Sparkxoxo festival and Geek Feminism. Verbiage under “Systemic Oppression Is Real” is informed by Robert Jensen, Rain Daniels, Chelsey Branch, and Jeff Corntassel. This document and all associated processes are informed by creators, partners and other community members who work alongside STORYHIVE to make screen-based storytelling more diverse and inclusive. Accordingly, STORYHIVE may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it. In case STORYHIVE amends the guidelines, the most up-to-date version can be found at

Digital Code of Conduct

This document outlines the importance of fostering a respectful and safe online environment while using social media platforms.

Questions? Contact us.

Everyone is encouraged to ask questions about these guidelines, and we will respond as quickly as we can. Your input is welcome. If you are organizing an event or activity, we are happy to advise on how to make it inclusive.

Reach out!